Hospitality managers' communication practices / Judi Brownell

Autor: Brownell, Judi

The teaching of industrial and other sociologies in higher education : the case of hotel and catering management studies / J. John Lennon, Roy C. Wood

Autor: Lennon, J. John Coautor: ; Wood, Roy C.

Innovation and innkeeping / Paul R. Gamble

Autor: Gamble, Paul R.

Assessment of the hotel rating system in China / Liu Zhan-Qing, Juanita C. Liu

Autor: Zhan-Qing, Liu Coautor: ; Liu, Juanita C.

A model of hotel occupancy performance for monitoring and marketing in the hotel industry / D. Jeffrey and N. J. Hubbard

Autor: Jeffrey, D. Coautor: ; Hubbard, N. J.

What's new in quality issues? / John de Vial

Autor: Vial, John de

Southeast Asia: a new model for hotel development / Heather A. Saunders and Leo M. Renaghan

Autor: Saunders, Heather A. Coautor: ; Renaghan, Leo M.

Quality management: a ten-point model / Kenneth Heymann

Autor: Heymann, Kenneth

Reports : hotels and the businesswoman: a supply-side analysis of consumer dissatisfaction

A modernização da hotelaria portuguesa pelas cadeias internacionais / Alexandre Solleiro

Autor: Solleiro, Alexandre

Comunicação / Stefano Saviotti

Autor: Saviotti, Stefano

Digihotel : tecnologias de gestão