Inter-channel effects in multichannel travel services: moderating role of social presence and need for human interaction / Marjan Aslanzadeh, Byron William Keating
Service research in the hospitality literature: insights from a systematic review / Jay Kandampully [et al.]
A systematic review of the chinese outbound tourism literature: 1983–2012 / Byron W. Keating [et al.]
Chinese outbound tourism: an epilogue / Songshan (Sam) Huang [et al.]