
1.		Customer value management as a determinant of the competitive position of tourism destinations / Harald Pechlaner, Egon Smeral and Kurt Matzler Autor: Pechlaner, Harald Coautor: ; Smeral, Egon Matzler, Kurt
2.		Requirements for destination management organizations in destination governance: Understanding DMO success / Michael Volgger, Harald Pechlaner Autor: Volgger, Michael Coautor: ; Pechlaner, Harald COTA(S): RE-1193
3.		Success factors for the tourist management of wine routes / Giulia Dal Bò, Sabine Pichler, MSc, Harald Pechlaner Autor: Bó, Giulia Dal Coautor: ; Pichler, Sabine Pechlaner, Harald COTA(S): A-1563-Dg
4.		Overcoming the limits to change and adapting to future challenges: governing the transformation of destination networks in Western Australia / Christof Pforr [et al.] Resp- Sec.: Pforr, Christof Pechlaner, Harald Volgger, Michael Thompson, Graham COTA(S): RE-111