1.		The Hong Kong tourist satisfaction index / Haiyan Song [et al] Resp- Sec.: Haiyan, Song Veen, Robert van der Gang, Li Chen, Jason Li COTA(S): RE-1253
2.		Assessing mainland Chinese tourists' satisfaction with Hong Kong using tourist satisfaction index / Haiyan Song [et al] Resp- Sec.: Haiyan, Song Gang, Li Veen, Robert van der Chen, Jason Li COTA(S): RE-1610
3.		Impact of the Perceived Image of Celebrity Endorsers on Tourists’ Intentions to Visit / Robert van der Veen, Haiyan Song Autor: Veen, Robert van der Coautor: ; Haiyan, Song COTA(S): RE-111