Título/Resp.:	Building loyal relationships between customers and providers: a focus on resource investiments / Duarte B. Morais, Michael J. Dorsch, Sheila J. Backman
Autor(es):	Morais, Duarte D.; Dorsch, Michael J.; Backman, Sheila J.
Publicação:	[S.l.: s.n.]
IN:	Journal of Travel & Tourism Marketing. - New York; RE-1562;
	Vol. 18, nº 1 (2005), p. 49-57; RE-1562