1.		Children at resorts : customer service at its best / James C. Makens Autor: Makens, James C.
2.		Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens Autor: Kotler, Philip Data Publicação: 1999 Coautor: Bowen, John Makens, James C.
3.		Marketing for Hospitality and Tourism / Philip R. Kotler Autor: Kotler, Philip Data Publicação: 2014 Coautor: Bowen, John T. Makens, James C.
4.		The Travel Industry / Chucky Gee Autor: Gee, Chucky; Makens, James C.; Choy, Dexter J. C. Data Publicação: 1989
5.		Marketing for Hospitality and Tourism / Philip Kotler Autor: Kotler, Philip Data Publicação: cop. 2006 Coautor: Bowen, John T. Makens, James C.