Stars, votes, and badges: How online badges affect hotel reviewers / Markus Schuckert, Xianwei Liu and Rob Law
Japanese tourists to Hong Kong: Their preferences, behavior, and image perception / Man Wah (Vanessa) Yeung, Seongseop (Sam) Kim and Markus Schuckbert
Online incentive hierarchies, review extremity, and review quality: empirical evidence from the hotel sector / Xianwei Liu, Markus Schuckert and Rob Law