1.		Best pratices in the US lodging inustry: overview, methods and champions / Laurette Dubé [et al.] Coautor: Dubé, Laurette Enz, Cathy A. Renaghan Siguaw, Judy
2.		Best practices in service quality / Cathy A. Enz, Judy Siguaw Autor: Enz, Cathy A. Coautor: ; Siguaw, Judy
3.		The best of times, the worst of times: differences in hotel performance following 9-11 / Cathy A. Enz, Linda Canina Autor: Enz, Cathy A. Coautor: ; Canina, Linda