1.		Hotel innovation and its effect on business performance / Jan Mattsson, Francina Orfila-Sintes Autor: Mattsson, Jan Coautor: ; Orfila-Sintes, Francina
2.		Intermediaries and quality uncertainty: evidence from the hotel industry / Aleix Calveras, Francina Orfila Autor: Calveras, Aleix Coautor: ; Orfila-Sintes, Francina