1.		Conference and function cancellation fees and customer goodwill / Jerry S. Hartley, Stephen F. Witt Autor: Hartley, Jerry S. Coautor: ; Witt, Stephen F
2.		Impact of financial/economic crisis on demand for hotel rooms in Hong Kong / Haiyan Song, [et al.] Resp- Sec.: Haiyan, Song Shanshan, Lin Witt, Stephen F Xinyan Zhang