A modified model for hotel website functionality evaluation / Daniel Leung, Rob Law and Hee "Andy" Lee
Stars, votes, and badges: How online badges affect hotel reviewers / Markus Schuckert, Xianwei Liu and Rob Law
Comparing reservation channels for hotel rooms: A behavioral perspective / Lorenzo Masiero and Rob Law
Online incentive hierarchies, review extremity, and review quality: empirical evidence from the hotel sector / Xianwei Liu, Markus Schuckert and Rob Law