Expectation, motivation, and attitude: a tourist behavioral model / Cathy H.C.Hsu, Liping A. Cai, Mimi Li
COTA(S): RE-111
Consumer responses to service failure: The influence of acculturation / Karin Weber, Cathy H.C. Hsu, Beverley A. Sparks
COTA(S): RE-1268
The impact of tour service performance on tourist satisfaction and behavioral intentions: a study of chinese tourists in Hong Kong; Andrew Chan, Cathy H.C. Hsu, Tom Baum
COTA(S): RE-1562
Reconfiguring Chinese cultural values and their tourism implications / Cathy H. C. Hsu, Songshan (Sam) Huang
COTA(S): RE-1193
Same but different: Chinese-American and mainland Chinese consumers' perceptions of and behavior in a service failure situation / Karin Weber, Cathy Hsu and Beverly Sparks
Emotional encounters of Chinese tourists to Japan / Mingjie Ji, Mimi Li and Cathy H. C. Hsu