
1.		An investigation of employees' job satisfation: the case of hotels in Hong Kong / Terry Lam, Hanquin Zhang, Tom Baum Autor: Lam, Terry Coautor: ; Zhang, Hanqin Qiu Baum, Tom
2.		The impact of tour service performance on tourist satisfaction and behavioral intentions: a study of chinese tourists in Hong Kong; Andrew Chan, Cathy H.C. Hsu, Tom Baum Autor: Chan, Andrew Coautor: ; Hsu, Cathy H.C. Baum, Tom

An investigation of employees' job satisfation: the case of hotels in Hong Kong / Terry Lam, Hanquin Zhang, Tom Baum

Autor: Lam, Terry Coautor: ; Zhang, Hanqin Qiu
Baum, Tom

The impact of tour service performance on tourist satisfaction and behavioral intentions: a study of chinese tourists in Hong Kong; Andrew Chan, Cathy H.C. Hsu, Tom Baum

Autor: Chan, Andrew Coautor: ; Hsu, Cathy H.C.
Baum, Tom