1.		An Analysis of Consumers’ Reactions to Travel Websites’ Discrimination by Computer Platform / Anna S. Mattila, Choongbeom Choi Autor: Mattila, Anna S. Coautor: ; Choongbeom, Choi
2.		The impact of gender and prepurchase mood on consumer guilt after a travel purchase / Lydia Hanks, Anna S. Mattila Autor: Hanks, Lydia Coautor: ; Mattila, Anna S.
3.		“I want to help” versus “I am just mad”: how affective commitment influences customer feedback decisions / Stephanie Qing Liu, Anna S. Mattila Autor: Liu, Stephanie Qing Coautor: ; Mattila, Anna S.
4.		The impact of language style on consumers' reactions to online reviews / Laurie Wu [et al.] Resp- Sec.: Wu, Laurie Han, Zhen Alei, Fan Mattila, Anna S.