Bolsa de Turismo de Lisboa. Seminário Técnico: 1ª Conferência Internacional: o desafio dos serviços no turismo / Jean-Claude Baumgarten- WTTC
COTA(S): 4756-XVIII; 4756-XVIII.01; 4756-XVIII.02; 4756-XVIII.03; 4756-XVIII.04; 4756-XVIII.05; 4756-XVIII.06; 4756-XVIII.07; 4756-XVIII.08; 4756-XVIII.09; 4756-XVIII.10; 4756-XVIII.11; 4756-XVIII.12; 4756-XVIII.13; 4756-XVIII.14
Brand Extension and customer loyalt : Evidence from the lodging industry / Weizhong Jiang [et al.] / Chekitan S. Dev. [et al.]
COTA(S): 18161.04
Customer orientation or competitior orentation : Wich marketing stategy has a highter payoff for hotel brands? / Chekitan S. Dev. [et al.]
COTA(S): 18161.05
Safeguarding your Customers : The Guest's view of hotel security / Julie Feickert [et al.]
COTA(S): 18161.12