Predicting Wine Tourism Intention: Destination Image and Self-congruity / Marlene A. Pratt, Beverley Sparks
COTA(S): RE-1562
The role of customer engagement in building consumer loyalty to tourism brands / Kevin Kam Fung So [et al.]
COTA(S): RE-111
Same but different: Chinese-American and mainland Chinese consumers' perceptions of and behavior in a service failure situation / Karin Weber, Cathy Hsu and Beverly Sparks