
1.		Plano estratégico nacional do Turismo: para o desenvolvimento do turismo em Portugal : revisão e objetivos 2013-2015 / Turismo de Portugal, I. P. Col.autor: Turismo de Portugal, I. P.
2.		GPTCCC an instrument for measuring group package tour service / Kuo-Ching Wang, [et al.] Resp- Sec.: Kuo-Ching, Wang An-Tien, Hsieh Shu-Hui, Chou Yu-Shan, Lin
3.		Using fuzzy number for measuring quality of service in hotel industry / Juan Manuel Benítez, Juan Carlos Martín, Concepción Román Autor: Benítez, Diego Augusto Coautor: ; Martín, Juan Carlos Román, Concepción
4.		The moderating role of familiarity in rural tourism in Spain / Rosa M. Hernández Maestro, Pablo A. Muñoz Gallego, Libia Santos Requejo Autor: Hernández Maestro, Rosa María Coautor: ; Muñoz Gallego, Pablo A. Santos Requejo, Libia
5.		Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector / Senga Briggs, Jean Sutherland, Siobhan Drummond Autor: Briggs, Senga Coautor: ; Sutherland, Jean Drummond, Siobhan
6.		A pratical guide to tourism destination management / World Tourism Organization Col.autor: OMT
7.		Ecotourists' perception of ecotourism experience in Lower Kinabatangan, Sabah, Malaysia / Jennifer Kim Lian Chan, Tom Baum Autor: Chan, Jennifer Kim Lian Coautor: ; Baum, Tom
8.		Measuring the quality of hospitality at Antalya / Nurhan Davutyan Autor: Davutyan, Nurhan
9.		Tourist shopping experiences and satisfaction / Cevat Tosun [et al.] Resp- Sec.: Tosun, Cevat Temizkan, S. Pinar Timothy, Dallen J. Fyall, Alan
10.		Perception and attitude of Hong Kong hotel guest-contact employees towards tourists from Mainland China / Sylvester Yeung, Cherry Leung Autor: Yeung, Sylvester Coautor: ; Leung, Cherry, co-autor