1.		Communicating sustainability through a destination's website: a checklist to inform, motivate, and engage stakeholders / Marwa Ghanem and Islam Elgammal Autor: Ghanem, Marwa Coautor: ; Elgammal, Islam COTA(S): RE-1562
2.		Using persuasive communication to co-create behavioural change - engaging with guests to save resources at tourist accomodation facilities / C. Warren, S. Becken and Coghlan Autor: Warren, C. Coautor: ; Becken, Susanne Coghlan, Alexandra COTA(S): RE-926
3.		Effects of personification and anthropomorphic tendency on destination attitude and travel intentions / Kate Letheren, Brett A. S. Martin and Hyun Seung Jin Autor: Letheren, Kate Coautor: ; Martin, Brett A. Hyun, Seung Jin COTA(S): RE-1193
4.		Sharing travel stories and behavioral outcomes: A case of travel / Seonjeong Ally Lee, Haemoon Autor: Seonjeong, Ally Lee Coautor: ; Oh, Haemoon COTA(S): RE-1193
5.		Reconciling unsatisfying tourism experiences: message type effectiveness and the role of counterfactual thinking / Saerom Wang, Ksenia Kirillova and Xinran Lehto Autor: Wang, Saerom Coautor: ; Kirillova, Ksenia Lehto, Xinran Y COTA(S): RE-1193
6.		Customer satisfaction in portuguese Hotels: evidence for different regions and hotel segments / Luís Pacheco Autor: Pacheco, Luís COTA(S): RE-1831