The impact of high-commitment HR practices on hotel employees' proactive customer service performance / Mengyuan Chen [et al.]
COTA(S): RE-1268
Impact of quality on estimations of hotel efficiency / Marta Arbelo-Pérez, Antonio Arbelo and Pilar Pérez-Gómez
COTA(S): RE-1193
An exploration of the factors influencing social media continuance usage and information sharing intentions among Korean travellers / Kyungsuk Hur [et al.]
Creating sustainable value in the hospitality industry: a (critical) multi-stakeholder study in the Dominican Republic / Felipe Pérez-Pineda, José M. Alcaraz and Carlos Colón
COTA(S): RE-926
Tourist districts and internationalization of hotels firms / Bartolomé Marco-Lajara [et al.]
Innovation in the hospitality industry: Firm or location / Mikaela Backman, Johan Klaesson and Özge Öner
COTA(S): RE-1822
Systematic effects of crime on hotel operating performance / Nan Hua and Yang Yang
Exploring corporate social responsability and financial performance through stakeholder theory in the tourism industries / Babis Theodoulidis [et al.]
How do consumers' perceptions differ across dimensions of corporate social responsability and hotel types? / Qu Xiao, Cindy Yoonjoung and Seoki Lee
COTA(S): RE-1562
Corporate social responsibility and equity-holder risk in the hospitality industry / YongHee Kim, MinChung Kim and Anna S. Mattila