Strategic hospitality management : theory and practice for the 1990s / Richard Teare, Andrew Boer
Situacion tecnica y de innovacion del sector hotelero español en 1991 / Secretaría General de Turismo
The management of hotel operations / Peter Jones, Andrew Lockwood
Total quality management : The route to improving performance / John S. Oakland
Total quality : success through people / Ron Collard
Enquadramento do plano regional de turismo do Algarve / Paulina Martins
Directiva CNQ 23/93 : a qualidade das piscinas de uso público / Conselho Nacional da Qualidade
Quality tourism on a european scale : in the year 2000, tourism will be the community's leading economic sector and should be instrumental in enhancing our natural and cultural heritage / Forum dello Sviluppo-Associazione Nazionale di Ricerca e Consulenza nel Quadro Comunitario, European Communities