Internacional hotel prices and cost structures
A formação do pessoal no domínio da segurança contra incêndios em hoteis / Bouza Serrano
Empowerment : trust vs. control / Lawrence E. Sternberg
Yield management : putting people in the big picture / Peter Jones, Donna Hamilton
Seven current hotel-valuation techniques / Stephen Rushmore
The travel and tourism industry in the Netherlands
The travel and tourism industry in Australia
The travel and tourism industry in the USA
The travel and tourism industry in Norway
Client perceptions of hotels : A multi-attribute approach / Farouk Saleh, Chris Ryan
Exemple de formation-encadrement intra-entreprise en hygiène et ssecurité alimentaire dans les établissements hôteliers / Moncef Chahed
Conference and function cancellation fees and customer goodwill / Jerry S. Hartley, Stephen F. Witt
Environmental management for hotels : the industry guide to best practice / International Hotels Environmental Initiative
José Paulo dos Santos : architecture / texts by Kenneth Frampton, Yehuda Safran
Le controle du prix des chambres d'hotel lors d'un évènement de grande envergure / Jacques Demers
Creating visible customer value: how customers view best-pratice champions / Laurette Dubé, Leo M. Renaghan
The hotel feasibility study : principles and practice / T. J. Ward
Risco de incêndio em hotéis / Alda Frazão Pereira Marques
Bussaco Palace Hotel : o charme do passado
A importância do arquitecto Raúl Lino na tentativa de criação de uma tipologia de hotel / Ana Maria Alves Pedro Ferreira