A model that connets information technology and hotel performance / Santiago Melián-González, Jacques Bulchand-Gidumal
Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern / Beverley A. Sparks, Kevin Kam Fung So, Graham L. Bradley
In search of patterns among travellers' hotel ratings in TripAdvisor / Snehasish Banerjee, Alton Y. K. Chua
Factors affecting hotels' adoption of mobile reservation systems: A technology-organization-environment framework / Yi-Shun Wang [et al.]
A dynamic linear model to forecast hotel registrations in Puerto Rico using Google Trends data / Roberto Rivera
Make a customer, not a sale: tourist satisfaction in Hong Kong / Elizabeth Agyeiwaah [et al.]
Effect of the booking.com scoring system / Juan Pedro Mellinas, Soledad-María Martínez María-Dolores
What is the optimal number of hotel rooms: Spain as a case study / Nissim Ben-David, Sharon Teitler-Regev, Avi Tillman
Effect of green transformational leadership on green creativity: A study of tourist hotels / Swati Mittal, Rajib Dhar
Online branding: Development of hotel branding through interactivity theory / Albert A. Barreda [et al.]
Performing: Hotel room attendants' employment experiences / Sandra Kensbock [et al.]
Organizational antecedents and competitive consequences of environmental proactivity in the hotel industry / María D. López-Gamero [et al.]