Val de Loire Tourisme : du service de réservation de gîtes au voyagiste réceptif / Fabienne Houdayer
An exploratory study into managing value creation in tourism service firms: Understanding value creation phases at the intersection of the tourism service firm and their customers / Aron O'Cass, Phyra Sok
Renfe y los Albores del boom turístico en España, 1941-1964 / Domingo Cuéllar, José Joaquín García Gómez e Andrés Sánchez Picón
Tip-collection strategies, service guarantees, and consumer evaluations of group package tours / Sheng-Hshiung Tsaur, Chih-Hung Wang
Intra-continental and intercontinental service trade in the travel and tourism industry / Shun-Chiao Chang, Fav-Tsoin Lai
Price competitiveness of holiday destinations : costs for european travellers / by Anthony Edwards
Enlightened hedonism: Exploring the relationship of service value, visitor knowledge and interest, to visitor enjoyment at heritage attractions / Stephen J. Calver, Stephen J. Page
The roles of quality and intermediary constructs in determining festival attendees' behavioral intention / So Yon Lee, James F. Petrick, John Crompton
The effect of tourism services on travelers' quality of life / Janet D. Neal Muzaffer Uysal, M. Joseph Sirgy
Perception and attitude of Hong Kong hotel guest-contact employees towards tourists from Mainland China / Sylvester Yeung, Cherry Leung
XXVII Congresso nacional da APAVT - turismo: dimensão estratégica, Porto, 24-29 de Novembro de 2001 / Associação Portuguesa de Agências de Viagens e Turismo
Assistir a Associação de Turismo de Lisboa no desenvolvimento do Plano Estratégico Turístico para Lisboa e sua área envolvente : apresentação dos resultados do benchmark com aeroportos internacionais / Associação de Turismo de Lisboa; Roland Berger & Partner - International Management Consultants