21.		Ainda existem muitos hotéis a perder dinheiro / Marta Barradas Autor: Barradas, Marta
22.		O papel dos têxteis na hotelaria / Marta Barradas Autor: Barradas, Marta
23.		Corporate social responsibility and employee attitudes: evidence from a study of Polish hotel employees / Piotr Zientara, Lech Kujawski, Paulina Bohdanowicz-Godfrey Autor: Zientara, Piotr Coautor: ; Kujawski, Lech Bohdanowicz-Godfrey, Paulina
24.		As 10 características mais importantes num profissional hoteleiro / Marta Barradas Autor: Barradas, Marta
25.		O poder dos websites de avaliação / Marta Barradas Autor: Barradas, Marta
26.		New performance indicators for water management in tourism / Stefan Gössling Autor: Gössling, Stefan
27.		Water management in the European hospitality sector: Best practice, performance benchmarks and improvement potential / David Styles, Harald Schoenberger, José Luis Galvez-Martos Autor: Styles, David Coautor: ; Schoenberger, Harald Galvez-Martos, José Luís
28.		Environmental strategies and organizational competitiveness in the hotel industry: The role of learning and innovation as determinants of environmental success / Elena Fraj, Jorge Matute, Iguácel Melero Autor: Fraj, Elena Coautor: ; Matute, Jorge Melero, Iguácel
29.		Gibrat's Law and the impact of ownership: a case study of Croatia's hotel industry / Neven Ivandic Autor: Ivandic, Neven
30.		Implications of cultural differences for expatriate managers in the global hotel industry / Timothy J. Lee Autor: Lee, Timothy Jeonglyeol