Título/Resp.:	A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-dimensional importance-performance analysis / Ivan Ka Wai Lai, Michael Hitchcok
Autor(es):	Lai, Ivan Ka Wai; Hitchcock, Michael
IN:	Tourism Management. - London, 1982, ISSN 0261-5177. - Vol. 55 (August 2016), p. 139 - 159
Assunto(s):	Serviços turísticos; Qualidade; Hotelaria de luxo; Hotéis; Teoria

COTA	SIGLA	CÓDIGO BARRAS	ESTADO
RE-1193	CD	300100030653	Livre