1.		A green shadow: the influence of hotel customers' environmental knowledge and concern on green marketing skepticism and behavioral intentations / Donghwan Yoon and Rachel J. C. Chen Autor: Yoon, Donghwan Coautor: ; Chen, Rachel J. C.
2.		Resort hotel service performance (RESERVE) - an instrument to measure tourists' perceived service performance of resort hotels / Faizan Ali, Kashif Hussain and Kisang Ryu Autor: Ali, Faizan Coautor: ; Hussain, Kashif Ryu, Kisang
3.		Servant versus authentic leadership: assessing effectiveness in China's hospitality industry / Qian Ling, Fang Liu and Xiaoyi Wu Autor: Qian, Ling Coautor: ; Liu, Fang Xiaoyi, Wu
4.		The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance / Gabriele Piccoli, Tsz-Wai Lui and Bettina Grün Autor: Piccoli, Grabriele Coautor: ; Tsz-Wai, Lui Grün, Bettina
5.		Turismo, caderno especial / Sandra M. Pinto, fot. Paulo Alexandrino Autor: Pinto, Sandra M. Coautor: ; Alexandrino, Paulo, fotogr.
6.		The relationship between immigration and tourism firms / Carla Massidda, Ivan Etzo and Romano Piras Autor: Massidda, Carla Coautor: ; Etzo, Ivan Piras, Romano
7.		Coping with the risk of internet connectivity in hotels: perspectives from American consumers traveling internationally / Agnes DeFranco and Cristian Morosan Autor: DeFranco, Agnes L. Coautor: ; Morosan, Cristian
8.		Centenário dos Hotéis Alexandre de Almeida : os primeiros 100 anos de uma família hoteleira portuguesa. 1917-2017 / Alexandre de Almeida [et al.] Data Publicação: 2017
9.		The effect of culture on brand loyalty through brand performance and brand personality / Cigdem Unurlu and Selda Uca Autor: Unurlu, Cigdem Coautor: ; Uca, Selda
10.		Preferimos uma boa pessoa a um bom profissional / Patrícia Afonso Autor: Afonso, Patrícia