Implementing yield management in small and medium sized hotels: an investigation of obstacles and success factors in Florence hotels / Sara Luciani
Code de pratiques sur les relations hotels [[et] agences de voyages] / Association Internationale de l'Hotelerie, Federation Universelle des Associations d'Agences de Voyages
Code de Conduite / Groupement des Unions Nationales des Agences et Organisateurs de Voyages de l'UE, Confédération des Associations Nationales des Hôtels, Restaurants, Cafés et Établissements Similaires de l'UE et de l'EEE
Interior environments for all / Denis Handy
The economic implications of tourism for all / Jan Stevenson
Organização e contabilidade de empresas de turismo: hotéis, empresas de transportes e agências de viagens / Martim Noel Monteiro
An examination of the reciprocal affects of occupation culture and organisation culture: the case of chefs in hotels / Derek Cameron [et al.]
Competing in hotel services for seniors / Macy Marvel
Hilton Hotels : a comprehensive approach to delivering value for all stakeholders / Dieter Huckestein, Robert Duboff
Applying geographic information systems: siting of coastal hotels in Costa Rica / Albert Joerger, Stephen D. DeGloria, Malcolm A. Noden
The development of environmental initiatives in tourism: responses from the London hotel sector / Tim Knowles [et al.]
Hotels in the Middle East: trends and opportunities / Gerard Greene, Seamus O'Loughlin