Belas Clube de Campo / Ramiro de Jesus
Critical issues affecting the service quality and profissionalism of the tour guides in Hong Kong and Macau / Athena H. N. Mak, Kevin K. F. Wong, Richard C. Y. Chang
Packing for touristic performances / Kenneth F. Hyde, Karin Olesen
Strategic orientation and performance of tourism firms: Evidence from a developing country / Umut Avci, Melih Madanoglu, Fevzi Okumus
Modelling the performance of Australian hotels: a DEA double bootstrap approach / A. Georges Assaf, Frank W. Agloba
Quantitative Methods in Tourism: a Handbook / Rodolfo Baggio e Jane Koblas
The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea / Sangjae Lee, Sungil Jeon, Doyoung Kim
Expectations and perceived quality of customer service: The model of expectations management of the quality of health and wellness tourism destination / Filipa Carvalho