1.		Hospitality service innovations in private clubs / Praneet Randhawa, [et al.] Resp- Sec.: Randhawa, Praneet Voorhees, Clay M. Cichy, Ronald F. Perdue, Joe Kim, MiRan Koenigsfeld, Jason P. COTA(S): RE-1268
2.		Tourism crisis management: Can the Extended Parallel Process Model be used to understand crisis responses in the cruise industry / Bingjie Liu, Lori Pennington-Gray, Janice Krieger Autor: Bingjie, Liu Coautor: ; Pennington-Gray, Lori Krieger COTA(S): RE-1193
3.		Multisensory processing impacts on destination image and willingness to visit / Jihee Kim, Deborah L. Kerstetter Autor: Kim, Jihee Coautor: ; Kerstetter, Deborah L. COTA(S): RE-1610
4.		"Massif central au bout des doigts" oeuvre pour l'accessibilité sensorielle des sites culturels / Serge Pichot Autor: Pichot, Serge COTA(S): RE-410
5.		Regional contrasts in consumers' attitudes and behavior following the BP oil spill / Alex M. Susskind [et al.] Resp- Sec.: Susskind, Alex M. Bonn, Mark A. Furr, H. Leslie Lawrence, Benjamin C. COTA(S): RE-1268
6.		Measurement of satisfaction with ICT services implementation and innovation in restaurantes (case study: Isfahan, Iran) / Neda Torabi Farsani [et al.] Resp- Sec.: Farsani, Neda Torabi Sadeghi, Rasool Shafiei, Zahed Sichani, Azar Shahzamani COTA(S): RE-1562
7.		Comunicação Pessoal e Organizacional : Teoria e Prática / Arménio Rego Autor: Rego, Arménio Data Publicação: 2016 COTA(S): 19884
8.		La comunicación externa online en los museos estatales y el tuirsmo / Trinidad Vacas e Alicia Orea Autor: Vacas Guerrero, Trinidad Coautor: ; Orea, Alicia COTA(S): RE-319
9.		Knowledge dialogue through indigenous tourism product design: a collaborative research process with the Lacandon of Chiapas, Mexico / Pilar Espeso-Molinero, Sheena Carlisle, María José Pastor-Alfonso Autor: Espeso-Molinero, Pilar Coautor: ; Carlisle, Sheena Pastor-Alfonso, María José COTA(S): RE-926
10.		Tourist co-created destination image / Fiona X. Yang Autor: Yang, Fiona X. COTA(S): RE-1562