Handbook on E-marketing for tourism destinations / World Tourism Organization and European Travel Commission
COTA(S): 12161-I; 12161-II; 12161-Dg
Manual de técnicas de operações turísticas e hoteleiras / Paulo Campos [et al.]; Turismo de Portugal, I.P.
COTA(S): 12397-III.a; 12397-III; 12397-III.b; 640.4 CAM MAN
Handbook on tourism product development / World Tourism Organization, European Travel Commission
COTA(S): 13935-Dg; 13935-A-Dg
Turismo e tecnologias de informação : Tecnologias de informação na gestão da actividade turística: guia do formador / João Ventura, Pedro Leite Fragoso
COTA(S): 14075-Dg
OECD tourism papers - green innovation in tourism services / OCDE
COTA(S): 14238; 14238-Dg
Tourism and hospitality Tourism : Manual on Module I- Introduction to Tourism / Personal, Social and Humanities Education Section Education Bureau
COTA(S): 16331-Dg
The impact of tour service performance on tourist satisfaction and behavioral intentions: a study of chinese tourists in Hong Kong; Andrew Chan, Cathy H.C. Hsu, Tom Baum
COTA(S): RE-1562
Tourism and Trade: A Global Agenda for Sustainable Development / International Trade Centre (ITC), World Tourism Organization (UNWTO)
COTA(S): 16632-Dg
Handicap visuel ou auditif des déficiences mal connues du monde du tourisme / Annatte Masson
COTA(S): RE-410
In pursuit of service excellence: investigating the role of psychological contracts and organizational identification of frontline hotel employees / Vinh Nhat Lu [et al.]
COTA(S): RE-1193
Welfare and environmental degradation in a tourism-based economy / Juan M. Hernández; Carmelo J. León
COTA(S): RE-1822
Eliciting users' preferences for cultural heritage and tourism-related e-services: a tale of three European cities / Aline Chiabai, Stephen Platt, Wadim Strielkowski
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