Long-term travellers return, Home? / Naomi Pocock, Alison McIntosh
Répondre aux défis des territoires par l'union des associations et des entreprises / Charles-Benoit Heidsieck, Coralie Pelletret
Reducing turnover in the hospitality industry : An overview of recruitment, selection and retention / Mark A. Bonn
Labour turnover in London hotels and the cost effectiveness of preventative measures / Ann Denvir, Frank McMahon