Título/Resp.:	Multilevel analysis of the relationship between type of travel, online ratings, and management response: empirical evidence from international upscale hotels / Sai Liang, Markus Schuckert and Rob Law
Autor(es):	Liang, Sai; Schuckert, Markus; Law, Rob
IN:	Journal of travel & tourism marketing. - Binghamton, 1996- , ISSN 1054-8408. - Vol. 34, n.º 1- 3 (January - April 2017), p. 239 - 256
Assunto(s):	Internet; Satisfação dos consumidores; Gestão; China

COTA	SIGLA	CÓDIGO BARRAS	ESTADO
RE-1562	CD	300100031435	Livre