Aplicación de la lógica dominante del servicio al turismo: implicaciones para el marketing de los destinos turísticos / Juan José Blázquez Resino, Águeda Esteban Talaya, Arturo Molina Collado
Hospitality Marketing : Principles and Practice / David Bowie e Francis Buttle
Best Western place le web au coeur de sa stratégie commerciale / Stéphane Gauthier
Cultural Heritage and Tourism: An Introduction / Dallen J. Timothy
Processing promotional travel narratives / Samantha Rozier-Rich, Carla Almeida Santos
Vacationers and eWOM: who posts, and why, where, and what? / Fred Bronner, Robert de Hoog
Panorama du voyage en ligne. Éttas-Unis, Europa et Asie-Pacifique / SILEO, Lorraine
Policy and practice for global tourism / OMT
The Spanish outbound travel market to Africa and the Middle East / World Tourism Organization
Tendências: redes sociais e o turismo / António Jorge Costa