A field study of new employee training programs: industry practices and strategic insights / J. Bruce Tracey [et al.]
Workplace substance use and acceptance among nightclub employees: a qualitative investigation / Miranda Kitterlin-Lynch, Catherine Curtis and Ashely Cervera
Quanto paga o turismo? / Raquel Relvas Neto
The importance of ethical leadership in employees’ value congruence and turnover / Guiyao Tang [et al.]
Service quality and the training of employees: The mediating role of organizational commitment / Rajib Lochan Dhar
When customers complain: the value of customer orientation in service recovery / Joanne Jung-Eun Yoo, Taegoo Terry Kim, Gyehee Lee
A question of equilibrium: cruise employees at sea / Philip Gibson, Lawrence Perkins