1.		International Business and Economics review / CIGEST-Centro de Investigação em Gestão Col.autor: CIGEST- Centro de Investigação em Gestão
2.		The quays in salford: an analysis of visitor perceptions, satisfaction and behavioural intention / Ruth Craggs, Peter Schofield Autor: Craggs, Ruth Coautor: ; Schofield, Peter
3.		Evaluating hotel animation programs at Mediterranean sun-an-sea resorts: An impact-asymmetry analysis / Josip Mikulic, Darko Prebezac Autor: Mikulic, Josip Coautor: ; Prebezac, Darko
4.		La fidelidad del turista al destino en el caso Español: modelización estructural a partir de Habitur / Vicent M. Monfort Mir, César Camisón Zornoza, M. Eugenia Fabra Florit Autor: Mir, Vicente M. Monfort Coautor: ; Zornoza, César Camisón Florit, M. Eugenia Fabra
5.		Tourist behavioural intentions in relation to service quality and customer satisfaction in Kinmen National Park, Taiwan / Chien Min Chen [et al] Resp- Sec.: Chien-Min, Chen Hong, Tau Lee Sheu, Hua Chen Tsun, Hung Huang
6.		Assessing mainland Chinese tourists' satisfaction with Hong Kong using tourist satisfaction index / Haiyan Song [et al] Resp- Sec.: Haiyan, Song Gang, Li Veen, Robert van der Chen, Jason Li
7.		Customer satisfaction using low cost carriers / Yu Kyoung Kim, Hyung Ryong Lee Autor: Yu, Kyoung Kim Coautor: ; Hyung, Ryong Lee
8.		Identifying mobility service needs for disabled air passengers / Yu-Chun Chang, Ching-Fu Chen Autor: Yu-Chun, Chang Coautor: ; Ching-Fu, Chen
9.		Key drivers of airline loyalty / Sara Dolnicar, [et al.] Resp- Sec.: Dolnicar, Sara Grabler, Klaus Grün, Bettina Kulnig, Anna
10.		Examining the effect of novelty seeking, satisfaction, and destination image on tourists' return pattern: A two factor, non-linear latent growth model / Guy Assaker, Vincenzo Esposito Vinzi, Peter O'Connor Autor: Assaker, Guy Coautor: ; Vinzi, Vincenzo Esposito O'Connor, Peter
11.		The role of social identification and hedonism in affecting tourist re-patronizing behaviours: The case of an Italian Festival / Silvia Grappi, Fabrizio Montanari Autor: Grappi, Silvia Coautor: ; Montanari, Fabrizio
12.		The factor structure of tourist satisfaction at sun and sand destinations / Joaquín Alegre, Jaume Garau Autor: Alegre, Joaquín Coautor: ; Garau, Jaume