1.		Impact of CRM implementation on hotel efficiency: evidence from the Slovenian hotel sector / Alexander Josiassen, A. George Assaf, Ljubica Knežvevic Autor: Josiassen , Alexander Coautor: ; Assaf, A. George Knežvevic, Ljubica
2.		Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance / Ursula S. Grissemann, Nicola E. Stokburger-Sauer Autor: Grissemann, Ursula S. Coautor: ; Stokburger-Sauer, Nicola E.
3.		De um lado ao outro do Oceano / Ana Paula Laborinho Autor: Laborinho, Ana Paula Data Publicação: 2012
4.		Guest-to-guest interaction on board cruise ships: Exploring social dynamics and the role of situational factors / Alexis Papathanassis Autor: Papathanassis, Alexis
5.		Assessing tourism development from Sen's capability approach / Robertico Croes Autor: Croes, Robertico R.
6.		Two micro-models of tourism capitalism and the (re)scaling of state–business relations / Hilal Erkus-Ozturk, Pieter Terhorst Autor: Erkus-Öztürk, Hilal Coautor: ; Terhorst, Pieter