1.		An assessment of Zoo visitors' revisit intentions / Hung-Che Wu, Ching-Chan Cheng and Wien Hong Autor: Hung-Che, Wu Coautor: ; Ching-Chan, Cheng Wien, Hong
2.		Too many destinations to visit: tourists' dilema? / Nguyen T. Thai and Ulku Yuksel Autor: Thai, Nguyen T. Coautor: ; Yuksel, Ulku
3.		Toward and understanding of online information processing in e-tourism: does national culture matter? / Juan Miguel Alcántara-Pilar [et al.] Resp- Sec.: Alcántara-Pilar, Juan Miguel Barrio-García, Salvador del Crespo-Almendros, Esmeralda Porcu, Lucia
4.		Multilevel analysis of the relationship between type of travel, online ratings, and management response: empirical evidence from international upscale hotels / Sai Liang, Markus Schuckert and Rob Law Autor: Liang, Sai Coautor: ; Schuckert, Markus Law, Rob
5.		Modelling the relationship between attribute satisfaction, overall satisfaction, and behavioural intentions in Australian ski resorts / John Hall, Barry O'Mahony and John Gayler Autor: Hall, John Coautor: ; O'Mahony, Barry Gayler, John
6.		A model of memorable tourism experience: The effects on satisfaction, affective commitment, and storytelling / Yun Ying (Susan) Zhong, James Busser and Seyhmus Baloglu Autor: Yun, Ying (Susan) Zhong Coautor: ; Busser, James A. Baloglu, Seyhmus
7.		Resort hotel service performance (RESERVE) - an instrument to measure tourists' perceived service performance of resort hotels / Faizan Ali, Kashif Hussain and Kisang Ryu Autor: Ali, Faizan Coautor: ; Hussain, Kashif Ryu, Kisang
8.		Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption / Nina K. Prebensen and Jinghua Xie Autor: Prebensen, Nina K. Coautor: ; Jinghua, Xie
9.		Service failure of intermediary service: impact of ambiguous locus of control / Bo Youn Lee and David A. Cranage Autor: Lee, Bo Youn Coautor: ; Cranage, David A.
10.		Dental tourism: examining tourist profiles, motivation and satisfaction / Mustaffa Jaapar [et al.] Resp- Sec.: Jaapar, Mustaffa Musa, Ghazali Moghavvemi, Sedigheh Saub, Roslan
11.		Service quality, satisfaction, and customer loyalty in Airbnb accommodation in Thailand / Constantinos-Vasilios Priporas [et al.] Autor: Priporas, Constantinos-Vasilios Coautor: ; Stylos, Nikolaos Vedanthachari, Lakshmi Narasimhan Santiwatana, Pruit
12.		Antecedents and consequences of destination image gap / Josefa D. Martín-Santana, Asunción Beerli-Palacio, Patrizio A. Nazzareno Autor: Martín-Santana, Josefa D. Coautor: ; Beerli-Palacio, Asunción Nazzareno, Patrizio A.
13.		Yesterday once more? Autobiographical memory evocation effects on tourists' post-travel purchase intentions toward destination products / Cheng-Yue Yin, Patrick Poon and Jing-Lei Su Autor: Cheng-Yue, Yin Coautor: ; Poon, Patrick Jing-Lei, Su
14.		Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: a PLS impact-asymmetry analysis / Ivan Ka Wai Lai and Michael Hitchcock Autor: Lai, Ivan Ka Wai Coautor: ; Hitchcock, Michael
15.		A casino-induced satisfaction of needs: scale development and its relationship with casino customer loyalty / Henry Tsai, Cathy H. C. Hsu and Louisa Yee-Sum Lee Autor: Tsai, Henry Coautor: ; Hsu, Cathy H.C. Lee, Louisa Yee-Sum
16.		The effect of airport atmospherics on satisfaction and behavioral intentions: testing the moderating role of perceived safety / Hyoungeun Moon, Hae Jin and Heesup Han Autor: Moon, Hyoungeun Coautor: ; Yoon, Hae Jin Han, Heesup
17.		Leisure travel outcomes and life satisfaction: an integrative look / Suosheng Wang Autor: Suosheng, Wang
18.		Weather perceptions, holiday satisfaction and perceived attractiveness of domestic vacationing in The Netherlands / Jelmer Hendrik Gerard Jeuring Autor: Jeuring, Jelmer
19.		Impact of customer relationship management on customer satisfaction: the case of a budget hotel chain / Roya Rahimi and Metin Kozak Autor: Rahimi, Roya Coautor: ; Kozak, Metin
20.		The mediating roles of the overall perceived value of the ecotourism site and attitudes towards ecotourism in sustainability through the key relationship ecotourism knowledge-ecotourist satisfaction / M. Angeles Oviedo-García [et al.] Resp- Sec.: Oviedo-García, M. Ángeles Castellanos-Verdugo, Mario Veja-Vásquez, Manuela Orgaz-Agüera, Francisco