E-commerce expenses and financial performance of American upper midscale hotels / Cristian Morosan, Nan Hua and Agnes Defranco
Introdução à gestão de alimentação e bebidas / Vitor Gomes
The impact of high-commitment HR practices on hotel employees' proactive customer service performance / Mengyuan Chen [et al.]
Medical Tourism and Wellness : Hospitality Bridging Healthcare (H2H) / Frederick J. Demicco. (ed.); Advances in hospitality and tourism book series
Servant versus authentic leadership: assessing effectiveness in China's hospitality industry / Qian Ling, Fang Liu and Xiaoyi Wu
Turismo, caderno especial / Sandra M. Pinto, fot. Paulo Alexandrino
Brand equity research using online customer ratings of Spanish hotels / Ismael P. Soler and Germán Gémar
The effect of culture on brand loyalty through brand performance and brand personality / Cigdem Unurlu and Selda Uca
Sustainable Surfing / Routledge
Accompagnement de l'innovation touristique et culturelle / Raouti Chehih [et al.]