Productivity growth of Taiwanese international tourist hotels in a metafrontier framework / Ming-Miin Yu and Li-Hsueh Chen
Luxe for less: how do consumers react to luxury hotel price promotions? The moderating role of consumers' need for status / Wan Yang, Lu Zhang and Anna S. Mattila
A modified model for hotel website functionality evaluation / Daniel Leung, Rob Law and Hee "Andy" Lee
Stars, votes, and badges: How online badges affect hotel reviewers / Markus Schuckert, Xianwei Liu and Rob Law
Same but different: Chinese-American and mainland Chinese consumers' perceptions of and behavior in a service failure situation / Karin Weber, Cathy Hsu and Beverly Sparks
An examination of social media marketing in China: How do the top 133 hotel brands perform on the top four Chinese social media sites? / Basak Denizci Guillet, Deniz Kucukusta and Lu (Lucy) Liu
Comparing reservation channels for hotel rooms: A behavioral perspective / Lorenzo Masiero and Rob Law
Online consumer review factors affecting offline hotel popularity: Evidence from tripadvisor / Karen L. Xie, Chihchien Chen and Shinyi Wu
Online incentive hierarchies, review extremity, and review quality: empirical evidence from the hotel sector / Xianwei Liu, Markus Schuckert and Rob Law
The impact of perceived service fairness and quality on the behavioral intentions of Chinese hotel guests: The mediating role of consumption emotions / Lujun Su, Scott R. Swanson and Xiaohong Chen
Impact of location on the probability of default in the Spanish lodging industry: a study of MSMEs / Milagros Vivel-Búa, Rubén Lado-Sestayo and Luis Otero-González
Influence of cultural heritage on hotel prices, occupancy and profit: theory and evidence / Sameer Mathur and Prem Prakash Dewani