Título/Resp.:	In the air again: frequent flyer relationship programmes and business travellers' quality of life / Mary M. Long (et al.)
Autor(es):	Long, Mary M.; Clark, Sylvia D.; Schiffman, Leon G.; McMellon, Charles
Publicação:	[S.l.: s.n.]
IN:	International Journal of Tourism Research. - Chichester. - Vol. 5, nº6 (November-December 2003), p. 421-432; RE-1610
Assunto(s):	Companhias aéreas; Marketing; Viagens; Inquéritos; Clientela; Qualidade de vida