Título/Resp.:	Can tourism providers buy their customers' loyalty? examining the influence of customers - provider investments on loyalty / Duarte B. Morais, Michael J. Dorsch, Sheila J. Backman
Autor(es):	Morais, Duarte D.; Dorsch, Michael J.; Backman, Sheila J.
Publicação:	[S.l.: s.n.]
IN:	Journal of Travel Research. - London. - Vol. 42, nº 3 (February 2004), p. 235-243; RE-111