Título/Resp.:	The combined effects of the physical environment and employee behavior on customer perception of restaurant service quality / Eileen A. Wall, Leonard L. Berry
Autor(es):	Wall, Eileen A.; Berry, Leonard L., co-autor
IN:	Cornell Hospitality Quarterly. - California, ISSN 1938-9655. - Vol. 48, nº 1 (February 2007), p. 59-69
Assunto(s):	Restaurantes; Serviços turísticos; Satisfação dos consumidores

COTA	SIGLA	CÓDIGO BARRAS	ESTADO
RE-1268	CD	300100018588	Livre