Notas: | Seminários Tecnicos: 2006 climbing to new heights; EasyJet, leading low fares in the world; Ryanair the worlds favourite airline: price vs value; Your customers my customers: the changing world for airports and airlines; How do hotels create value that keeps coming back; Intervenção David Scowsill- Worldhotels; AC hotels; How do hotels create value that keeps guests coming back or making love happen; Intervenção Jaume Tàpies- Relais & Chateaux; Brand evolution profiting from the truth. Simple is beautiful; The travel registry; 5 things you should be thinking about when it comes to branding, service and the media; artigos de imprensa |