Hotel attributes and consumer satisfaction: A cross-country and cross-hotel study / Guillaume Bodet, Valery Anaba and Patrick Bouchet

Bodet, Guillaume; Anaba, Valery; Bouchet, Patrick

Journal of travel & tourism marketing. - Binghamton, 1996- , ISSN 1054-8408. - Vol. 34, nº 1 - 3 (January - April 2017), p. 52 - 69

Satisfação dos consumidores; Hotéis; Aspectos técnicos; Aspectos administrativos; Avaliação; Modelos