Selecção 2004. Selecção Qualidade, Higiéne e Segurança
Cultura de serviço no sector do turismo / Carla Carvalho Dias
Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park / John S. Akama, Damiannah Mukethe Kieti
Understanding european tour operators' control on accommodation companies: an empirical evidence / Rita D. Medina-Muñoz, Diego R. Medina-Muñoz, Juan M. García-Falcón