Título/Resp.:	New technologies as help for integrated quality management / Anna Pollock
Autor(es):	Pollock, Anna
Publicação:	[S.l.: s.n.]
IN:	Integrated quality management in tourism. - proceedings [on] European Tourism Forum of the Austrian Presidency of the Council of the European Union and the European Commission, Vienna, 1998, p. 129-137; 7526.20
Assunto(s):	Nova tecnologia; Gestão; Qualidade no turismo; Estudos de caso; Competitividade; Europa