Turismo de Portugal

Título/Resp.:

Airport-restaurant service quality in Hong Kong : an application of Servqual / Vicent C. S. Heung, M. Y. Wong, Hailin Qu

Autor(es):

Heung, Vincent C. S.Wong, M. Y.Qu, Hailin

Publicação:

[S.l.: s.n.]

IN:

Cornell Hotel and Restaurant Administration Quartely. - Ithaca. - Vol. 41, nº3 (June 2000), p. 86.96; RE-1268

Assunto(s):

AeroportosRestaurantesQualidadeEstudos de casoHong Kong

Analíticos