Information processing in vacation tourist behaviour / Luiz Moutinho
Pre and post-purchase processes in tourist behavior / Luiz Moutinho
Seminar on the ideal product, the ideal customer, the ideal company? : new perspectives in customer satisfaction research, London (UK) 27th-29th January 1993 / org. European Society for Opinion and Marketing Research
Selecting tourist traffic by demarketing / M. A. Clements