A satisfação dos utentes dos serviços de saúde na Região Norte: avaliação e divulgação / [Coord.] Teresa Mendonça McIntyre, [et al.]
Concepção de um sistema de apoio à decisão aplicado à gestão do investimento turístico / Carla Melo
O posicionamento competitivo do golfe - o caso de Almancil / José Alberto Mendes, Antónia Correia
Loyalty schemes in tourism / Linda Haden
Tourism and discretionary income allocation. Heterogeneity among households / Sara Dolnicar [et al.]
Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector / Senga Briggs, Jean Sutherland, Siobhan Drummond
Handbook on E-marketing for tourism destinations / World Tourism Organization and European Travel Commission
What does the consumer want from a DMO website? A study of US and Canadian tourists' perspectives / Soojin Choi, Xinran Y. Lehto, Joseph T. Oleary
Managing customer relationships in the self-service environment of e-tourism / Rosemary Stockdale
Effects of income, assets and age on the vacationing behavior of US consumers / Mark Peterson