41.		Handbook of hospitality operations and IT / Peter Jones [et al] Data Publicação: 2008 Resp- Sec.: Jones, Peter Ball, Stephen Namasivayam, Karthik Lin, Ingrid Y. Canziani, Bonnie Farber Lambert , Carolyn U. Lee, Kate Wonjae Sparks, Beverly Weber, Karin O'Connor, Peter Whitelaw, Paul A. Promsivapallop, Pornpissanu Lockwood, Andrew Shoemaker, Stowe Gorin, Thomas Mill, Robert Christie Afify, Mohamed Fawzy Ottenbacher, Michael Reynolds, Dennis DiPietro, Robin B. Mogendorff, Dolf A. Kirk, David
42.		Dining Occasions, Service Failures and Customer Complaint Behaviours: an Empirical Assessment / Janet Chang, Mahmood A. Khan, Chen-Tsang (Simon) Tsai Autor: Chang, Janet Coautor: ; Khan, Mahmood A. Tsai, Chen-Tsang (Simon)
43.		The Business and management of ocean cruises / Michael Vogel, Alexis Papathanassis e Bem Wolber Autor: Vogel, Michael Data Publicação: 2012 Coautor: Papathanassis, Alexis Wolber, Ben
44.		Human resources and tourism: skills, culture and industry / Darren Lee-Ross, Josephine Pryce Autor: Lee-Ross, Darren Data Publicação: 2010 Coautor: Pryce, Josephine
45.		L'innovation, moteur de la stratégie alternative d'Huttopia / Philippe Bossanne Autor: Bossanne, Philippe
46.		The importance of supervisor support for effective hotel employees: an empirical investigation in Cameroon / Osman M. Karatepe Autor: Karatepe, Osman M.
47.		Front-line service employees’ job satisfaction in the hospitality industry: the influence of job demand variability and the moderating roles of job content and job context factors / Flora F. T. Chiang, Thomas A. Birtch, Zhenyao Cai Autor: Chiang, Flora F.T. Coautor: ; Birtch, Thomas A. Zhenyao, Cai
48.		Human Resource Management for the Hospitality and Tourism Industries / Dennis Nickson Autor: Nickson, Dennis Data Publicação: 2013
49.		Sport Governance : International case studies / Ian O'Boyle, Trish Bradbury Autor: O'Boyle, Ian Data Publicação: 2013 Coautor: Bradbury, Trish
50.		The professional restaurant manager / David K. Hayes, Allisha A. Milles, Jack D. Ninemeier Autor: Shock, Patti J. Data Publicação: 2014 Meunier, Emmanuel